Privacy Policy
Welcome to Daneez. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Daneez (“we”, “our”, or “us”) collects, uses, processes, and safeguards your personal information when you visit our website, register an account, or make a purchase. By using our website, you consent to the data practices described in this policy in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
Information We Collect
We collect personal information that you voluntarily provide to us when registering, placing an order, or communicating with us. This includes:
- Identity & Contact Data: Full name, billing address, shipping address, email address, and phone number.
- Transaction Data: Details of products purchased, order values, payment transaction logs, and delivery histories.
- Technical & Usage Data: IP address, browser type, device information, operating system, and browsing behaviour on our platform via cookies.
2. How We Use Your Information
Your data is strictly processed to provide a seamless e-commerce experience. We use your data to
- Process, fulfill, verify, and ship your orders efficiently.
- Validate compliance with our strict Return Policy, including evaluating mandatory unboxing videos.
- Send order updates, delivery notifications, and customer support responses.
- Deliver marketing materials, seasonal promotions, and newsletter updates (only if opted-in).
- Prevent fraudulent transactions, manage user accounts, and maintain platform security.
3. Data Protection & Security
We implement robust administrative, technical, and physical security measures to safeguard your personal data. All financial transactions are handled via secure, integrated third-party payment gateways. We do not store your credit card or bank login details on our servers. While we take maximum precautions, no internet transmission is 100% secure, and users provide data at their own risk.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted partners necessary to complete business operations:
- Logistics & Logistics Providers: Sharing delivery addresses and phone numbers to fulfill shipping.
- Payment Gateways: Safely processing encrypted monetary payments for transactions.
- Regulatory Authorities: When required by law or to protect against legal liabilities.
5. Cookies Policy
Daneez uses cookies to remember your shopping cart items, analyse site traffic, and enhance your user experience. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain interactive features on our e-commerce store.
6. Your Rights & Data Access
Under the PDPA 2010, you hold explicit rights regarding your personal information, including:
- The right to request access to the personal data we hold about you.
- The right to request corrections or updates to inaccurate information.
- The right to withdraw consent for marketing communications at any point.
7. Changes to This Privacy Policy
Daneez reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be uploaded directly to this page with an updated revision date. Continued usage of our website constitutes acknowledgment and acceptance of the revised policy terms
8 . Contact Us
For any inquiries, data access requests, or questions regarding this Privacy Policy, please contact our Data Protection Officer at inquiry@daneezapparel.com